ADVISES FOR THE BEGINER INTERVIEWER

SOME ADVISES FOR THE BEGINNER INTERVIEWER

    1. Talk less and listen more. The majority of interviewers talk way too much.
    2. Take notes during the interview. Register all the information you get and be objective, don’t write anything you wouldn’t want your interlocutor to read.
    3. Avoid distractions. Tell your secretary not to pass phone calls and turn your mobile phone off.
    4. Use all the information your interlocutor transmits. The little and apparently unimportant comments are useful many times.
    5. Don’t project over the interviewee opinions or personal situations.
    6. Think while the other speaks, for example:

A. Prepare the next question.

B. Analyze what the aspirant is saying.

C. Relate what the aspirant is saying now with something they said at the beginning of the interview.

D. Take a look at the application form or the CV to verify some information.

E. Observe their body language.

F. Consider the relation between this candidate’s history with the requirements of the position.

Pay attention to the sudden changes of body language. For example, if the aspirant has been very quiet and they suddenly beginning moving in a nervous way on the seat when you ask them why they left their last job, it would indicate that there is something wrong, even if they immediately give you an acceptable answer.

STIMULATE THE ASPIRANT TO TALK

This is an art that should be practiced, from repeating part of what the candidate has said to make summaries are some recommended techniques so the interview will perceive that you understand and listen to them; just a “yes” or a simple gesture would be useful.

You can also manage silences. If you judge an answer as insufficient, just remain silent looking at them in the eyes: this will make them feel that they should keep talking.

Doury (Doury, Jean Pierre, How to conduct a personnel selection interview, Chapter 3, El Ateneo, Buenos Aires, 1995), tells the following experience in his book: How many times I have heard interviews that begin like this: “I would like to talk about your instruction, your professional experience and finally, about your motivations to apply for this position”! You can not ask three different things at the same time.

The second interesting comment is the reference to the questions “with additions”, very usual in inexperienced interviewers or in those cases in which the interviewer, for some reason, feels that they are not at the same level of the interviewee and what to shine with the question; the result is just a confusion as in the following example: “I would like you to tell me about your education, I mean, the high school you attended (was it public or private?) and the tests in which you got good grades. Do you know what I mean?”

Doury (Doury, Jean Pierre, How to conduct a personnel selection interview, Chapter 7, El Ateneo, Buenos Aires, 1995), makes a very interesting reflection about the intellectual characteristics: the word “intelligence” includes very different aptitudes, up to the point that it can be said that an individual is “intelligent” because they makes a good balance of those aptitudes. Remember the hero in Rain Man: judged by his mathematics feats is very intelligent, but in his social commitment is totally crazy!

This is a good example about the imperative of always watching the interlocutor from different angles, so you won’t get an untrue image of them.

At the end of the chapter we will give you ideas about the initial questions, even when we have already mentioned them. Beginning in an appropriate way is an art. You shouldn’t become the new friend of the interviewee, just a cordial person who should get the interviewee to feel good, so they will tell you everything you need to know in order to make a good decision. Also remember that a good decision is good for both parts, not just for you.

 

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